THE MORPHME COLLECTION

Support

Returns

How MorphME handles returns and order issues. Final returns policy details will be published prior to launch.

01

Our Approach

If something isn't right with your order, we want to know. MorphME is built around quality and attention to detail, and that extends to what happens after an order arrives.

02

Eligibility

Which products can be returned, and under what conditions, is being finalised. Final eligibility details will be available prior to launch.

03

Return Window

The period in which a return can be requested will be confirmed and published prior to launch.

04

Damaged or Incorrect Orders

If your order arrives damaged, incomplete or incorrect, contact our team with your order number and details, and we will work with you to resolve it.

05

How to Request a Return

Returns are requested through our contact form using your order details. The full step-by-step process will be published prior to launch.

06

Refunds

Refund methods, processing and any applicable costs are being finalised and will be published prior to launch.

07

Consumer Rights

Nothing in our returns information limits rights you may have under applicable consumer law. Final wording will be confirmed prior to launch.