Privacy Policy

MorphME collects personal information that is reasonably necessary to operate this website and to provide the products and services you request. This may include your name, contact details, delivery address, order details and any information you choose to provide when contacting us.

We do not seek to collect sensitive information unless it is necessary and you have provided it to us directly.

Information is generally collected directly from you — for example when you place an order, subscribe to updates, complete an enquiry form or otherwise communicate with our team.

Some information is collected automatically as you use the website, such as technical information about your browser and device, and how you interact with our pages.

We use personal information to process and fulfil orders, respond to enquiries, provide customer support, maintain and improve the website, and meet our legal and record-keeping obligations.

We only use your information for the purposes for which it was collected, for related purposes you would reasonably expect, or where you have consented.

Where you create an order or account through this website, records associated with that activity are retained so we can process the order, provide support and comply with our obligations.

Ecommerce functionality on this website is being finalised, and this policy will be updated to reflect the systems in use before those features are made available to customers.

This website may use cookies and similar technologies to keep the site working correctly, remember your preferences and understand how the site is used.

Most browsers allow you to refuse or delete cookies. Doing so may affect how parts of the website function. Details of the specific analytics tools used will be published here once they are in place.

If you subscribe to MorphME updates, we may use your contact details to send information about products, releases and brand news.

You can unsubscribe at any time using the link in our emails or by contacting us. Transactional messages relating to an order you have placed are not marketing communications.

We may use third-party providers to help operate our business, such as hosting, delivery, communications and payment services. These providers only receive the information they need to perform their function and are required to protect it.

The specific providers used will be identified in this policy once they are engaged.

MorphME does not store full payment card details. Where online payments are offered, they are handled by a specialist payment provider using its own secure systems and privacy practices.

Details of the payment provider will be published here before online payments are made available.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

No method of transmission or storage is completely secure, and information is provided to us at your own risk.

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete.

We will respond to requests within a reasonable period. In some circumstances we may be permitted or required to refuse access, in which case we will explain why.

Privacy enquiries, access requests and complaints can be sent to our team using the contact form on this website.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

This policy may be updated from time to time to reflect changes in our practices, systems or legal obligations. The current version is always available on this page.